Official U.S. government information about the
Global Positioning System (GPS) and related topics
Contact Us
Fixing Wrong Directions in Devices, Apps, and Online Maps
Frustrated by missing/wrong locations and directions in GPS devices and apps? The problem is in the mapping information used by the devices/apps. That information comes from the private sector (e.g., Google, Apple), not from the GPS satellites.
The U.S. government cannot correct mapping errors in consumer devices/apps, but has published instructions to help you report them to the responsible parties:
Report a mapping problemWebsite Feedback
We welcome your comments on how to improve this site.
Other Topics
Please check our Frequently Asked Questions page for answers to common questions about GPS, including:
- How do I add or correct my location in GPS devices, apps, and maps?
- I lost my mobile phone/device. Can GPS help me find it?
- How vulnerable is GPS to malicious jamming?
- Is military GPS more accurate than civilian GPS?
- More questions...
Please send all other inquiries to the National Coordination Office for Space-Based Positioning, Navigation, and Timing at pnt.office@gps.gov.
The National Coordination Office does not provide user support for GPS devices, apps, or maps.
